“When designing My.OnSIP, we aimed to create a super-efficient, real-time communications dashboard that runs entirely in-browser,” she says. Nicole Hayward, vice president of marketing and product management at OnSIP, explains the design philosophy that informs the user interface for My.OnSIP. The user interface for the client allows you to view call logs, chat, voicemail and email-all within a single inbox, featuring clearly-defined buttons for navigation.īuttons for phone app, chat, voicemail and email in My.OnSIP interface It’s a Web-based client, which means that it easily runs on multiple devices and platforms. ![]() (If you’re not familiar with these terms, see our buyer’s guide to hosted PBXs and our explanation of SIP trunking for more information.) My.OnSIP is a UC client that’s included for no additional charge with OnSIP’s hosted PBX plans. OnSIP is a leading provider of hosted PBX and SIP trunking services. ![]() So, we compiled this list of some of the most expertly designed UC client interfaces on the market today. A well-designed interface helps users navigate multiple communications channels, whereas bad design can result in businesses paying for features that employees never use. Naturally, these clients come in both mobile and desktop versions.īecause one of the primary goals of UC is making life simpler for the user, the interfaces for users’ clients are integral components of UC solutions. For instance, UC clients allow users to shift calls between a hardware IP phone, a desktop softphone, a tablet softphone and a smartphone-all while displaying a single corporate identity and number. As communication technologies have evolved, the focus has shifted to ensuring that communication can flow easily and naturally through as many channels as users need. In the past, corporations utilized specialized software and services for different modes of communication. Voice calling, voicemail, chat, email, video conferencing, presence and desktop sharing are among the most well-known of these technologies. Unified communications (UC) software and services interconnect the communications technologies that define the modern workplace. Spotlight | Unified Communications Client User Interfaces
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